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New Reviewer

Please be aware

Globe Telecom - Please be aware
Globe Telecom - Please be aware
Globe Telecom - Please be aware
Globe Telecom - Please be aware
Globe Telecom - Please be aware
I applied for postpaid plan, turns out I talk to a wrong guy, which is scammer, (my fault?) but they're using your logo and emailed me using globe postpaid, I even paid 16499 for iphone 128gb, through BPI Globe postpaid account, but never dumating yun handset,. I track my application through globe tracking, and yes I have existing account say your application approved, but never dumating Saken un handset and I found some post regarding scammer and same scenario happen to me,..
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ID
#3634396 Review #3634396 is a subjective opinion of poster.
Location
Taguig, Manila
Product
Apple Iphone 11 Cell Phone
Loss
$315
Preferred solution
Full refund
New Reviewer

Concern about my internet

Bakit Ang Tagal ng process Ng internet nyo for transfer almost week na Po ngayon Meron kaming work nag work at home kami sana namn bilisan nya pag activate Ng internet namin

User's recommendation: I need to talk to your customer service.

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ID
#3839194 Review #3839194 is a subjective opinion of poster.
Location
Davao City, Davao

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New Reviewer

Complain

Your chatbot is useless. Everytime I wanted to report an issue, it would prompt to enter mobile, landline or account number. Upon entering it would say invalid. Unless i would go to any of the Globe Store, I wouldnt get the help I wanted. Likewise, CS is not anwering..
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ID
#3824188 Review #3824188 is a subjective opinion of poster.
Location
Bacolod City, Western Visayas

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New Reviewer

To inform others about my globe experience and expecting globe would see my concern and solve my issue immediately

its been 9 days already that we lost our connection. i already paid my due for this month and due for next month. ive been trying to request for reconnection, tru globeone, globe chat box, globe at home, and globe physical store. until now no resolution to my problem. they always say that i will be reconnected with in 2 hrs 4 hrs 24 hrs. or they will call me. buts its already been 9 days. We have spend for data, time for requesting, and load credits on calling globe hotline for this 9 days not to mention the stress we have experience with the customer service.

User's recommendation: Do not choose globe if you do not want to stress your self.

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ID
#3813172 Review #3813172 is a subjective opinion of poster.
Location
Iloilo City, Western Visayas
Pros
  • Affordable
Cons
  • Poor customer service
Loss
$1
Preferred solution
Deliver product or service ordered
New Reviewer

Hindi po dumating ang ni register ko na Go250

Hindi po dumating yong ni register ko na Go250 at bawas na po sa lod ko paki check po sana mabigyan nh pansin
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ID
#3794652 Review #3794652 is a subjective opinion of poster.
Location
Tubay, Caraga
Pros
  • I already have filed a complaint
Loss
$250
Preferred solution
Full refund

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New Reviewer

NO INTERNET

Its been 3 days and we dont have any internet connection. Please fox this asap. Kindly help us as we are working from home.

User's recommendation: Negative.

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ID
#3780707 Review #3780707 is a subjective opinion of poster.
Location
Bacolod City, Western Visayas
Preferred solution
Fix the internet connection

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New Reviewer

2 weeks of no internet connection

2 weeks of no internet connection 2 weeks of no internet connection 2 weeks of no internet connection 2 weeks of no internet connection
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ID
#3768073 Review #3768073 is a subjective opinion of poster.
Location
Imus, Calabarzon
New Reviewer

Gcash funds

Globe Telecom - Gcash funds
It was not reflected on my account.I have processed it to paypal to cash it in on my gcash and it up until now no money showed up
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ID
#3744454 Review #3744454 is a subjective opinion of poster.
Pros
  • Easy to pay
Cons
  • No reply on csr
Loss
$130
Preferred solution
Deliver product or service ordered
New Reviewer

Disconnected inteenet

Globe Telecom - Disconnected inteenet
Our internet was disconnected yesterday.Our account number is 90477****in the name of josefina madrideo.
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ID
#3744384 Review #3744384 is a subjective opinion of poster.
Location
Quezon City, Manila
Preferred solution
Let the company propose a solution
New Reviewer

No internet connection for a week

For 2nd week no internet,, poor connection,,data always in error mode,,,even you buy load,,,still no connection,, you will just have a atressful day,,

User's recommendation: Instead of globe ,,better to use smart.

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ID
#3736243 Review #3736243 is a subjective opinion of poster.
Location
Quezon City, Manila
Pros
  • Slow connectiin
Cons
  • Real bad service
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I as tricked into subscribing to Netflix. I tried to unsubscribed. How so I make that work?

Why is my number made available to false promoters of t shirts or mugs for actually subscriptions for Netflix? They sent me a number which was actually to enrol me which I dont need bcz we already have Netflix! How do I unsubscribe. This is against the law, fooling people into signing up when a freebie was promised! Pls unsubscribe me.!!!

User's recommendation: Ignore Netflix ads. Blame Globe for allowing this. Call your lawyer!!!

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ID
#3730776 Review #3730776 is a subjective opinion of poster.
Location
Cebu City, Cebu

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New Reviewer

PUK MY SIM

I lost my sim card paper,my sim is blocked i need a puk code for my sim to unblocked my sim card and i use it again
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ID
#3729355 Review #3729355 is a subjective opinion of poster.
Location
General Trias, Calabarzon
Pros
  • I want my sim card to be reuse again please

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

PUK MY SIM

I need a puk code for my sim card,i want to unblocke my sim,but my sim puk code i dont how to find i lost my sim card back
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ID
#3729347 Review #3729347 is a subjective opinion of poster.
Location
General Trias, Calabarzon
New Reviewer

I cant call

KINDLY FIX YOUR *** SIGNAL!!! I NEED TO CALL SOMEONE IMPORTANT! IT DOES REALLY SUCKS!!! I AM PAYING A HUGE AMOUNT OF MONEY AND YET YOUR SERVICES SUCKS!
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ID
#3724965 Review #3724965 is a subjective opinion of poster.
Location
Manila, Manila
Preferred solution
Let the company propose a solution

Important talk

Globe Telecom - Important talk
Globe Telecom - Important talk
Globe Telecom - Important talk
I bought four days ago a Globe At Home Prepaid WIFI in Antipolo Robinson shopping center hoping I get a good internet so I can use my laptop but unfortunately there is no internet at all using this product. So prostrating. I want to return the modem but the store...
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ID
#3721457 Review #3721457 is a subjective opinion of poster.
Location
Quezon City, Manila
New Reviewer

Customer Service is ignoring my concerns

This company is ignoring my complaints. Jeffrey Ortega from Ng Khai did not show up in our house and report to globe that he already resolved my issues. Globe dont even care to call the customer to verify if it is true. Jeffrey Ortega from NG KHAI is a big liar! Refer to this job order no. 16173****
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ID
#3714981 Review #3714981 is a subjective opinion of poster.
Location
Bacolod City, Western Visayas
Preferred solution
Let the company propose a solution

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