Globe Telecom - Really Bad Customer Service
Despite numerous complaints to block 5 digit 3rd party no. (26561), I still keep on receiving unwanted messages.
Another no. which is a 4 digit no. (2101) sent me an w unwanted message about a subscription that I DID NOT SUBSCRIBE ON. The supervisor I talked to (a certain Kim) could not even explain it me.
Customer Service Reps also do not listen properly and give lousy and stupid answers and explanations. THIS IS HOW HORRIBLE THEIR SERVICE IS!!!! HAD TO MAKE A COMPLAINT TO NTC ABOUT THIS.
BEING A PREPAID USER, GANITO NA SERVICE MAKUKUHA MO. ANO PA KAYA KUNG POSTPAID SUBSCRIBER KA?????
Reason of review: Poor customer service.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content