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Very unprofessional all the way to supervisors. I call on a Monday and Wednesday is almost over still no active call from any agents to inform me when would be he repair man would come.
Promised me Monday night it will be Tuesday ,Tuesday passed by and promised me again 8 am wends ,but no calls text and no repair man .
I called 7 times talked to 5 different agents and two supervisors all with empty promises. As a better of fact while writing this I'm on hold now for 45 mins waiting for another supervisor to come on line..very very frustrating
Product or Service Mentioned: Globe Telecom Customer Care.
Monetary Loss: $5000.
Preferred solution: Let the company propose a solution.
Location: Vigan, Ilocos