Product: Globe Telecom Customer Care Clear all filters (0 of 15 reviews match)
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Globe Telecom - Rude and ARROGANT AGENT!
Globe Telecom - Rude and ARROGANT AGENT!
Globe Telecom - Rude and ARROGANT AGENT!
Globe Telecom - Rude and ARROGANT AGENT!
Globe Telecom - Rude and ARROGANT AGENT!
Globe Telecom - Rude and ARROGANT AGENT!
Globe Telecom - Rude and ARROGANT AGENT!
Globe Telecom - Rude and ARROGANT AGENT!
Globe Telecom - Rude and ARROGANT AGENT!
Globe Telecom - Rude and ARROGANT AGENT!
PLEASE TAKE ACTION TO THIS. This agent is very rude not only through this chat but also in phone call. I want her to be terminated! She dont deserve to be on her possition as an agent, she is supposed to be nice no matter how customer react but it seemed that she took...
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2.8
Tacloban City, Eastern Visayas
Product
Globe Telecom Customer Care
#1402955
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Globe Telecom - Internet issue

Called them to report poor connection after plan upgrade, customer service representative place the call on hold for 3 hours!
Product
Globe Telecom Customer Care
#1345115
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Resolved
At 8:30PM, our internet is disconnected and I don’t know why, so I waited until 10PM and still has no internet. Then, I called their CS and sadly it took 20mins to speak with them. When my call was answered by CSR named Joella, I immediately asked her why we don’t have...
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4.3
Product
Globe Telecom Customer Care
#1327661
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Globe Telecom - No Help

Every call was not receive by me and the tickets gets always close. The globe at home app is not updating records and the service center and the call center (confirming with their back end support) does not even get to help at all. NO help at all.{{REDACTED}}
Product
Globe Telecom Customer Care
#1308100
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agent threatened me that he will tag my account as FRAUD because the agent cant provide me a supervisor and he keeps on interrupting me while I'm talking and put me on hold for 5mins. The agent doesn't even know what he's doing. I'm just asking about how much will I be...
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Globe Telecom Customer Care
#1305544
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Globe Telecom - Worst of all worst experience from globe

Even you contacted them they will not resolve your concerns. They will just ask you the same question 10times!!!!!! One more thing , if you have a balance of 100.00 after 30minutes your load will be gone for no reason!!!!! And no actions been done even you keep on contacting them!!!!! i do not recommend GLOBE!!! WtfWtf
1.0
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Globe Telecom Customer Care
#1250676
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I went to the Globe Service Center in SM Lanang, Davao City for GCash Cash-in.When I got in the store, the guard asked me to get a priority number at the machine. I was halfway done when another employee there took over and reset all the info I typed in, without even...
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3.3
Product
Globe Telecom Customer Care
#1191020
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Despite numerous complaints to block 5 digit 3rd party no.(26561), I still keep on receiving unwanted messages. Another no. which is a 4 digit no. (2101) sent me an w unwanted message about a subscription that I DID NOT SUBSCRIBE ON. The supervisor I talked to (a...
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Globe Telecom Customer Care
#1181370
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Globe Telecom - Worst Customer Service

Everytime we have concerns or disputes on wrong billing, issues not resolved right away, either you have to call back again or worst wait for months and make numerous calls/follow-up before its finally resolved. Reasons for this is Mostly due to their Agents efficiency. Or intentional giving of wrong info.
Product
Globe Telecom Customer Care
#1174585
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Call date : May 13, 2017 Call time: around 4AM He disconnected the line and now he sent a message saying HOY ***!!KUNG WALA KANG PAMBAYAD EH MAGPAKAMATAY KANA LANG!!! MASYADO KANG ABALA!! From globfone I want this rep to be terminated. I am a manager and i know this is...
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1.8
Product
Globe Telecom Customer Care
#1046397
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