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Call date : May 13, 2017 Call time: around 4AM He disconnected the line and now he sent a message saying HOY ***!! KUNG WALA KANG PAMBAYAD EH MAGPAKAMATAY KANA LANG!!! MASYADO KANG ABALA!! From globfone I want this rep to be terminated. I am a manager and i know this...
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1.8
#1046397
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I was charged with data charges, and games. I called 211 and in the end such charges were removed. I asked Globe to provide me the exact date and time when i consumed such charges.They were not able to provide me any. Hence, they approved to deduct said charges in my...
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Anonymous
Mr. Disappointed

GLOBE added VAT on my plan 1299, now I need to pay 1442.75 as per bill sent to me. I thought that Plan1299 already includes the VAT. I ask the Sales Agent before if I will onl...

3.9
I didn't like
  • Excess bills
#993601
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To Globe,May I ask bakit wala ayong hard copy ng monthly bills.Tapos all of a sudden tatawag kayo na may overdue kami,naipon.Tapos sabi libre pag globe to globe minsan gamitin parang laki ng charge?Tapos Hindi ninyo maipaliwanag ang charges ninyo,keso may tawag,wala...
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1.0
#992579
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Short Review on February 20, 2017

Globe Telecom
#1011035
Bad internet service Slow, weak
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Spotify Music Review

Globe Telecom
#929894
1.6
Details
Customer muntik ng atakihin sa puso dahil tumawag sa Globe!!! These reps made me wait for hours. Allen ID#zetl5536 Marjun ID#460566 Next time I'll record the full convo.
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Mobile Plan Review

Globe Telecom
#902814
1.0
Details
I was barred of using my line since June. In line with that, I haven't used my line since June up to now. But I received an E-bill indicating my bill for July to August which I did not get any benefit from it. Sus Globe, nawng kaayug kwarta.
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Supersurf200 Review

Globe Telecom
#868126
1.1
Details
Signal is too slow that u can't even make a proper call on fb messenger. When u search on google my network always appear offline. Really annoying.It was a waste of money to even register on their internet promos. I regret I still reloaded this sim.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Globe is run by a band of thieves, they can and they will steal your money daily, you have no control over this, call customer service with your complaint, a band of losers, who have already been told , we steal everything just run the customer around till he gives up,...
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Anonymous
Anonymous

Two days ago i had 99 pesos worth of credits, then Loadwatch keeps poppin up my screen stating deductions on mobile internet service when i already had mobile data off 3 days ...

1.0
I didn't like
  • Garbage company
#964034
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I hope President du30 take matters in his own hand because for this months alone Globe have taken away more than 2k from me just for failed registration to supersurf promos...I
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Anonymous
Anonymous

Two days ago i had 99 pesos worth of credits, then Loadwatch keeps poppin up my screen stating deductions on mobile internet service when i already had mobile data off 3 days...

#960181
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Complaint agaisn't Globe Telecome I have been calling globe and ask for their consideration to make a proper billing on my account and do proper computation and adjustments for unreasonable charges because they are not used by me like "local charges and games...
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Makati City, Manila
#944300
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i am complaining about the extra charges in my statement of account last 2 months ago..they charged me for a reconnection fee which is i am the one who processed it..and complaining with the last 2 persons i talked to in your customer service who processed it were such...
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1.3
I didn't like
  • Snuck in charges
  • Bad customer service
  • Takes long to resolve a complaint
#935697
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Since my last call just two days ago, Globe Telecom has reached rock bottom – and continues to dig. Globe, the Philippine telco company is seriously lost, like a wandering toddler about to fall off a cliff, oblivious to the abyss below. Soon, when newly elected...
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Isabela, Negros Occidental
#911756
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I can't understand what's wrong with your system. I was startled to see Load watch telling me that I am being charged Php5.00 for using the internet service when my cellular data connection is turned off. I am using our PLDT home wifi all the time and even checked my...
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Anonymous
Anonymous

Omg unbelievable. I am literally in the same boat, I am frm England and study in Cebu and this is exactly the same case as me. Home broadband with PLDT and mobile net with Glo...

2.2
#905586
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Globe Telecom - Globe excess payments
Globe Telecom - Globe excess payments
August 14, 2016 Dear Globe Philippines: I am G-one T. Paisones; a plan user of Go Surf Plan 999. I will ask your assistance regarding my excess bill in my plan. Below are the details of my contacts and account: Name: G-one T. Paisones Address: Andil, Baroy, Lanao del...
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1.1
Sinamar, Isabeia Province
I didn't like
  • Excess bills
#900140
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