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Specially having an erring customer service reps such as madz rocha. Annoying and inconsiderate people.. that comprises globe. Your service is not a pro customer kind of service. Do something to please your customers and stop arguing with customers. You have to do...
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#1089890
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We asked whether wired DSL was available in our area and was told it was. When the installation team arrived we were told that only wireless DSL was available. We reluctantly agreed to go ahead with the installation requesting the p1299 plan. We were then told they...
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1.9
San Fernando, Ilocos Region
#1078918
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To whom may it concern, This is to formalize my complaint regarding the poor customer service by 2 of your employees in Globe glorietta3. This incident happened three weeks ago (May 21,2017) I was supposedly availing my rewards according to enterprize I can try to...
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1.2
#1060910
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Globe Telecom - Solution to Stealing Of Globe Load

Globe Telecom
#1061892
Send STOP ALL to the 4 digit number that is sending quotes. Usually, 2151, 2363, 2855, etc
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Short Review on February 20, 2017

Globe Telecom
#1011035
Bad internet service Slow, weak
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Spotify Music Review

Globe Telecom
#929894
1.6
Customer muntik ng atakihin sa puso dahil tumawag sa Globe!!! These reps made me wait for hours. Allen ID#zetl5536 Marjun ID#460566 Next time I'll record the full convo.
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Mobile Plan Review

Globe Telecom
#902814
1.0
I was barred of using my line since June. In line with that, I haven't used my line since June up to now. But I received an E-bill indicating my bill for July to August which I did not get any benefit from it. Sus Globe, nawng kaayug kwarta.
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Call date : May 13, 2017 Call time: around 4AM He disconnected the line and now he sent a message saying HOY ***!! KUNG WALA KANG PAMBAYAD EH MAGPAKAMATAY KANA LANG!!! MASYADO KANG ABALA!! From globfone I want this rep to be terminated. I am a manager and i know this...
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1.8
#1046397
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I was charged with data charges, and games. I called 211 and in the end such charges were removed. I asked Globe to provide me the exact date and time when i consumed such charges.They were not able to provide me any. Hence, they approved to deduct said charges in my...
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Anonymous
Mr. Disappointed

GLOBE added VAT on my plan 1299, now I need to pay 1442.75 as per bill sent to me. I thought that Plan1299 already includes the VAT. I ask the Sales Agent before if I will onl...

3.9
I didn't like
  • Excess bills
#993601
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To Globe,May I ask bakit wala ayong hard copy ng monthly bills.Tapos all of a sudden tatawag kayo na may overdue kami,naipon.Tapos sabi libre pag globe to globe minsan gamitin parang laki ng charge?Tapos Hindi ninyo maipaliwanag ang charges ninyo,keso may tawag,wala...
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1.0
#992579
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Globe is run by a band of thieves, they can and they will steal your money daily, you have no control over this, call customer service with your complaint, a band of losers, who have already been told , we steal everything just run the customer around till he gives up,...
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Anonymous
Anonymous

Two days ago i had 99 pesos worth of credits, then Loadwatch keeps poppin up my screen stating deductions on mobile internet service when i already had mobile data off 3 days ...

1.0
I didn't like
  • Garbage company
#964034
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I hope President du30 take matters in his own hand because for this months alone Globe have taken away more than 2k from me just for failed registration to supersurf promos...I
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Anonymous
Anonymous

Two days ago i had 99 pesos worth of credits, then Loadwatch keeps poppin up my screen stating deductions on mobile internet service when i already had mobile data off 3 days...

#960181
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Complaint agaisn't Globe Telecome I have been calling globe and ask for their consideration to make a proper billing on my account and do proper computation and adjustments for unreasonable charges because they are not used by me like "local charges and games...
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Makati City, Manila
#944300
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i am complaining about the extra charges in my statement of account last 2 months ago..they charged me for a reconnection fee which is i am the one who processed it..and complaining with the last 2 persons i talked to in your customer service who processed it were such...
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1.3
I didn't like
  • Takes long to resolve a complaint
  • Snuck in charges
  • Bad customer service
#935697
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