Contact Globe Telecom Customer Service
Globe Telecom Phone Numbers and Emails
Customer Service:
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+6 327 730 2000
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+6 327 730 1000
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+6 327 730 1010
Globe Telecom Email:
Contact Information
Globe Telecom Website:
Globe Telecom Help Center:
Corporate Office Address:
Summary of Globe Telecom Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Globe Telecom?
Product/ Service Question:
- “CONNECTION”
- “No internet”
- “No Internet connection for 2days”
Request for Information Question:
- “Need to know until when is my contract?”
- “I want to follow up my repair request”
- “I lost my globe sim can i have a new sim but same number”
Payments and Charges Question:
- “About billing”
- “Billing issues”
- “For my bill issue”
Cards Question:
- “My sim card was deactivated”
- “Load Call Card failure”
- “Regarding my globe simcard i was lost.”
Activation/ Cancellation Question:
- “Follow up postpaid renewal”
- “To deactivate my stolen sim”
- “Activate sim”
Account Question:
- “Issue on my call barring forgot the password help me to disable”
- “For sim blocked”
- “I want to close my gcash account to my old phone”
Staff Question:
- “No service on my globe sim card”
- “I need to speak customer service”
- “Customer service”
Shipping and Delivery Question:
- “Update on my delivery”
- “I have not received my load”
- “Hi Good Afternoon. My boss, lost his phone and I'm her assistant. I just want to inquire If she cant come to globe telecom to process and get the new sim card replacement on her loss SIM card, Can I go there with an affidavit of loss, Athorization”
Website/ Application Question:
- “Follow up for cellsite rental”
- “Follow up application of globe fiber 1599”
- “Ff up application”
Return/ Replace Question:
- “Change my # to a prepaid”
- “I need to change my plan”
- “Want to change adress”
Refund Question:
- “Refund”
- “File a complaint on refund for globe broadband application”
- “Refund for my load”
Employment Question:
- “Job apply”
Other Question:
- “Regarding may data”
- “My other Tm number PUK”
- “Plans”
About
Globe Telecom is a media corporation that focuses on providing roaming and Internet services. The head office of the company is located in Metro Manila, Philippines. The company also has resident office in United States and Canada. Globe Telecom offers many different tariffs such as postpaid tariff, platinum tariff, prepaid and international tariffs and many more. Globe Telecom also provides 3G and 4G Internet connection. Aside from that the company offers a large number of bonuses such as extra minutes, free Internet megabytes and more.
Globe Telecom is ranked 570 out of 2029 in Telecommunications category
Asia, Other, Worldwide
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