Submit ›
or
1.8 Based on 22 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Annoying that they had stole my extra lod 1
  • Customers don't like
    • Your stealing of load balance 3
    • Takes long to resolve a complaint 3
    • Snuck in charges 2
Advanced
search
loading...
More Less

I can't understand what's wrong with your system. I was startled to see Load watch telling me that I am being charged Php5.00 for using the internet service when my cellular data connection is turned off. I am using our PLDT home wifi all the time and even checked my settings immediately to confirm I am not connected to your data services. This was not the first time. I have had this experience before but did not mind it thinking it was just a... Read more

Was this review helpful? 0 0

I was barred of using my line since June. In line with that, I haven't used my line since June up to now. But I received an E-bill indicating my bill for July to August which I did not get any benefit from it. Sus Globe, nawng kaayug kwarta.

Add comment
Globe Telecom - Globe excess payments
1 of 2

August 14, 2016 Dear Globe Philippines: I am G-one T. Paisones; a plan user of Go Surf Plan 999. I will ask your assistance regarding my excess bill in my plan. Below are the details of my contacts and account: Name: G-one T. Paisones Address: Andil, Baroy, Lanao del Norte Plan: Go Surf Plan 999 Globe Tattoo Sim Number: 09778345708 Account Number: [REDACTED] Contact number: 09274291191 I would like to request to get refund or eliminate the... Read more

Was this review helpful? 0 0

I subscribed 5MB LTE and pay 1599/month since beginning of July , but the service only up to 0.5 MB the all month , I have call Glob service more than 3 times , They promise to conduct a remote site test , but they never do it , and promise have technician to feedback me , but never!! Globe service just stood me up !!!! a scam , a cheater !!!! they even didnt check if can provide 5MB service or not before installation .just hurry up to get... Read more

Was this review helpful? 0 0

Globe has another way of milking their customer. I kept on receiving message regarding free SPOTIFY for 30 days (cant they just ask if we want to register for free spotify muna?) , and then you will received a message that your free spotify is about to expire and they will auto charged 129 per month onwards na, that is if you will not send text to 8888 free SPOTIFY PREMIUM STOP. Aba since last year ilang beses na ako nag text ng STOP, pero lagi... Read more

Was this review helpful? 0 0

On 26 June 2016, my prepaid credits in my cellphone is 100. I registered 50 to GOUNLI50 and my balance is 50.00. Ive noticed that after ive registered from promos there i received many text messages coming from 2855 appearing many quotes and thereafter my prepaid balance has lost. I did not register any of these numbers such as 2855. Today, 30 June 2016, i had load 20.00 only to use as my extra load para makatawag lng ako.but unfortunately, it... Read more

Was this review helpful? 0 0

Back in Nov 2014, I recontracted with globe subscribing for plan 1799 with 30 months lock-in period acquiring a Note 4 at 8600php. I paid full in cash at the store. - 1st issue I encountered is a month after, I was charged with roaming charges for using data in HK for 3 days that I did not use. I have proof for it as Note 4 can track the data usage and for those 3 days, it is flat with 0.00 megabytes consumption. I called their customer support,... Read more

Was this review helpful? 0 0

I signed in to SUPERSURF999. GLOBE is reducing speed even if i DID NOT use the internet heavily. Yesterday and yestarday before they reduced my speed even if i only checked my emails! Okey, maybe MY mistake - i don´t know... BUT: Today this *** cut my speed again even if I was not at home and ALL my gadgets and PCs where OFF. My router told me - that´s the real top - that I would have SENT 650MBytes and only received 30MBytes... That happened... Read more

Was this review helpful? 0 0

Signal is too slow that u can't even make a proper call on fb messenger. When u search on google my network always appear offline. Really annoying.It was a waste of money to even register on their internet promos. I regret I still reloaded this sim.

Add comment

Hello. I'm complaining about the teller at GLOBE Maasin City Branch (Southern Leyte). She keeps on stacking payments, refusing to issue receipt and advising the payee to come back tomorrow to retrieve the receipt. Even if you request her to prioritize you since you lived outside Maasin City, she refuses and shows the piles of disbursement vouchers in her table. However, you can see that she does nothing to speed up her work. She just sits there... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Globe Telecom.
Filing a new complaint about
×